So, Do I Install the Active X?

Jesus Christ. I was going to start this off with another installment of Vocational Errors by Your Host Mark (an extremely popular feature here at Flunky Boy...not sure what to make of that) but I've been getting my ass kicked by my current job lately and I can't seem to focus on my ridiculous past occupations. I'll spare you the details but basically I've been attending a whole slew of trainings lately and my function during these sessions is to act as support for the presenter (usually my boss). I stand in the back of the room and wait for people who are having computer problems to call me over. I then scurry (yes, scurry) over to them and hopefully fix whatever issue they are having as well as get them caught up to where the rest of the class is.

Most of the classes have been rather large (30+ people) and although I know that one of the reasons that I even took this job was that I wanted to step out of my "comfort zone" and experience/learn new stuff...holy hell is it draining. We had a small group at a training this morning and I honestly don't know that they have ever used a computer before. I was going from user to user answering some really basic questions:

"How do I get the screen to look like his?" (usually while pointing both at their computer screen and the projected image at the front of the room at the same time. Oh, and their computer screens typically have hundreds of smeared fingerprints all over them)

Um, you click on the folder here.

"What? The little blue link?"

Yea, ok, sure. The little blue link. Click that. It'll open and you'll see what is up on the big screen there. No, you have to actually click on the...yea. Right there. No, use the mouse...and..

"Ooooh!" (and then they beam up at me like I'm magic)

Fuck me.

All of this takes a lot out of me. I know intellectually anyway that doing these trainings will get easier with regard to doing the presentations and getting the message across and all that happy horseshit but I don't think it'll get any easier on my mental energy depletion. After being in one of the sessions I want to go to a nice quiet place for the rest of the day. But most likely I will not be able to do that. Stupid mortgage. I also can't understand why people in these trainings, most of whom are of reasonable intelligence simply CANNOT follow simple directions. At the beginning of each training we mention that they might get prompted to install an Active X control thing and they should go ahead and install it. Literally 5 minutes later I'm running over to someone who has fallen behind because they did NOT install the file and now the program is frozen. "Oh, I saw that but I didn't know I was supposed to install it." Sigh. I'm telling you it hurts me.

Last week I attended a training, not as a presenter OR support staff but as a student. It was one of these touchy-feely classes that companies love so much. Basically the gist of the thing was that people typically fall into several categories based on their personalities and this was a class on how to recognize those personality traits and how to interact with someone who looks at the world differently than yourself. Sounds almost helpful there doesn't it? The problem I think is that I am clearly an introvert and as an introvert I'm fairly certain that I will not use this method to help me "read" people. I don't like people so why would I want to understand their point of view? They annoy me and waste my precious sitting by myself and reading time (and by "reading" I mean playing Grand Theft Auto). I'm not shitting on the class or even the concept of the program but I just know that I personally did not find much useful information there. It really wasn't bad, it just wasn't for me is all. Meh, at least I got a free lunch out of the deal.

So work is still challenging me and right now I think I'm experiencing my typical "change makes me cranky" phase. I don't know when this phase ends as I have always been cranky. I just feel crankier than usual lately. They did find a permanent place for me to sit finally but the rub is that I still ended up with someone sitting directly behind me. Granted there is a little more room in this space but I still get that uneasy feeling of knowing that there is someone else just over my shoulder. Next time I'll post about the time I worked in a factory/warehouse that made toy trains. For reals.